To match the pace of technological change, it’s critical to have tools that meet the demands of today’s workforce. Develop and execute transformative technology solutions through our Next Gen Solutions Business Unit! Our team of industry experts is ready to build custom solutions with flexible delivery models to meet your business needs.
The way organizations collaborate in the workplace is transforming. To remain competitive, your organization need to optimize how their teams work together. With improved collaboration, your workforce can be more productive, reduce costs, safeguard data, and enable people to work almost anywhere.
Contact Concepta to help you modernize your Workplace.
Next GEN technologies enable better insight and better situational awareness of who is doing what in a network and enforce the policies that should be in place for data access.
Boost productivity of your workforce and IT department by providing seamless, secure access to and scalable management of your data. Automate account provisioning and deprovisioning scenarios to maximize user productivity and help ensure compliance. The Identity solution will provide better user experience and improve security.
Contact Concepta for the NEXT GEN access control solution enhanced with machine learning and threat intelligence.
Routing cases to the right queue, user, or team as quickly as possible ensures customers get service quickly and without having to transfer between agents. With the purpose-built tools that ensure thorough case management and efficient issue resolution, your organization can provide the best customer experiences and outcomes.
Contact Concepta to help enable your organization to instantly connect and engage with your customers.
Cybersecurity is a challenge for every customer, both small and midsize businesses. Small businesses often have more to lose than larger organizations simply because an event—whether a hacker, natural disaster, or business resource loss—can be extremely costly. Small businesses are often less prepared to handle these events than larger businesses, but with less complex operational needs, there are many steps a small business may be able to take more easily. Thus, it is vitally important that you consider how to protect your business.
Let Concepta help you understand and manage the risk to information, systems, and networks that support your business.
Safeguard your organization against malicious threats posed by email messages, links (URLs) and collaboration tools. Use leading-edge tools to investigate, understand, simulate, and prevent threats.
Contact Concepta to help save your organization time and effort investigating and mitigating threats.
Your organization can detect sensitive information wherever it resides (cloud, across devices, on-premises) protect and manage it throughout its lifecycle, and respond to incidents when they arise.
Contact Concepta to help design the right solution for your information protection.
Leverage Cloud compliant Artificial Intelligence (AI) powered health agents that offer your users intelligent, personalized access to health-related information and interactions through a natural conversation experience. Users interact with the chat bot via text or voice in a self-service manner.
Contact Concepta to learn more…
Information Technology (IT) globally see the beginning of a new era, where passwords are considered as a relic of the past. The costs now outweigh the benefits of using passwords, which increasingly become predictable and leave users vulnerable to theft.
Today, IT security are moving toward passwordless authentication using advanced technologies like biometrics, PIN, and public/private key cryptography. Moving forward, end-users should never have to deal with passwords in their day to-day lives. And with an intuitive sign-in/ sign-up user experience, help desk costs can be reduced.
Contact Concepta to help you choose the right technology.